Checkout Help

How long will it take for my order to arrive?

UK Mainland Standard Delivery
Within 14 working days for both standard orders and ones containing personalised items.

UK Mainland Express Delivery
Next day for orders placed by midday Monday to Thursday. This services is not currently available.

Store Collection
Within 7 working days. Our shop will contact you when your order is ready for collection.

International Orders
We aim to deliver all International orders within 2 weeks.

How do I select deliver to store?

Click on the orange "DELIVER TO STORE" button.

How do I select a different delivery address?

Click on the grey "EDIT ADDRESS" button in the "DELIVERY DETAILS" section.

Can I add gift wrap or a gift message to my order?

Yes, click on "ADD GIFT WRAP" to the right of the product image in the "ITEMS IN YOUR ORDER" section.

Why can't I select Express delivery?

You will not be able to select Express Delivery if you order contains any personalised items. Please place separate orders if you need other items in your order urgently. However this services is not currently available.

Can I pay by Paypal?

Yes, scroll down the page and click on "PAY USING PAYPAL" and then scroll to the bottom of the page and click on "PLACE YOUR ORDER".

How can I contact you?

You can call us on 01782 407733 or email us at mailorder@emmabridgewater.co.uk