There are a number of reasons why your order may not qualify for Express Delivery, including:
- It contains one or more personalised items (these are hand decorated to order and can take up to 10 working days to deliver)
- It is being sent to a destination outside of the UK
- It contains an item that is not immediately available (for instance, we may be waiting for our factory to produce the item)
If there is something you need really urgently (and it qualifies for Express Delivery), then you may wish to place a separate order for that item.