Privacy Policy

Emma Bridgewater values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security.

You will be asked to register your name, address, telephone number and email address to access some of the services and features offered on our website. Your information will be stored in ‘My Account’ and you can change your personal details in there at any time. If you place an order on our website you will also be required to provide credit or debit card details.

The information you give us is used in several ways:

Orders

Your information allows us to fulfil your order, ensuring it will be delivered correctly and to maintain your account.

Customer Service

We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have.

Keeping you informed

To keep you up to date with our latest products, news, promotional offers and events we will contact you by email or post. When registering your details you may also choose to receive information from carefully selected companies.

You will not be sent any unsolicited materials unless you indicate that you would like to receive details about products, offers and events etc. when you register. We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated when you registered that you wish to receive information about other companies’ products, offers and services.

Cookies

The Emma Bridgewater ordering system uses cookies to record a unique reference on your computer, this means it recognises your computer when you access emmabridgewater.co.uk and log into ‘My Account’ with your username and password. The use of cookies saves you having to enter the basic contact information that you provided on setting up your account. Our cookies do not remember your credit card details.

Emma Bridgewater is committed to protecting the information we collect from you, which we use to enhance your experience of using our site and to provide you with the products and services you request from us. You can at any time change and update the information you have provided by logging into ‘My Account’.