Work With Us

Archivist

Vacancy Type
Permanent Contract [Part Time – 30 hrs p/w]

Location
Stoke Office, Hanley

Information

We are looking for an Archivist to support the record keeping of all the pottery items which have a historical importance for Emma Bridgewater Ltd. You will ensure we have reliable memories and records of past and current pottery products.

This role will include photographing and recording our current Archive; Establishing an appropriate record keeping system for future users; Archive stock relocation; Archiving current product in line with seasonal launches.

You must be a proven methodical and organised person, with excellent communication skills. Computer proficiency is critical.

This role may suit someone looking for a flexible working week/school hours

Contact
To apply, please send a covering letter, CV and salary expectations to:
Kate Ellis
Head of HR
kateellis@emmabridgewater.co.uk
No agencies please.

Closing Date
6th May 2016



Customer Service Assistant

Vacancy Type - Maternity Cover
Full Time

Location
Stoke Office, Hanley

Information

We are looking to recruit a Customer Services Assistant to work in our Hanley office (Maternity Cover).

Previous Customer Service experience essential. The role will support our Customer Services Managers (Home Shopping & Wholesale) to deliver effective and efficient customer relationships. You will be required to answer phone calls, respond to emails and process orders.

You must be polite and professional, and be able to deal calmly with customer enquiries and complaints. You will need to be computer literate and familiar with Excel.

The hours of work will be 39 hours over 6 days [between 08.00-20.00] with occasional requirement to work additional hours during our busy periods.

Contact
To apply, please send a copy of your CV with a Covering Letter and current salary to:
Kate Ellis
Head of HR
kateellis@emmabridgewater.co.uk
No agencies please.

Closing Date
4th May 2016



Wholesale Specials Sales Coordinator

Vacancy Type
Full Time

Location
London Office, Putney

Information

We are looking to recruit an experienced sales and marketing individual to help the business deliver an additional £550k of sales through the identification and securing of partnership opportunities with other brands, businesses, schools, museums and events (“Specials”).

You will additionally be required to produce an annual sales and marketing plan for these special product sales and report such sales against a predicted budget.

Your communication skills will be second to none as you must be able to develop relationships with external contacts as well as work closely with our Wholesale, Design and Marketing teams.

You must have at least 3 years experience of working in a similar role.

Contact
To apply, please send a copy of your CV with a Covering Letter and current salary to:
Kate Ellis
Head of HR
kateellis@emmabridgewater.co.uk
No agencies please.

Closing Date
29th April 2016



Customer Service Manager

Vacancy Type
Full Time (39 hours per week, over 6 days)

Location
Hanley, Stoke-on-Trent

Information

We are looking to recruit an experienced Customer Service Manager to work in our Hanley office.

Previous Customer Service management experience is essential for our role.

You will be responsible for developing, building and delivering customer excellence across the Home Shopping and Wholesale functions of our business, whilst effectively leading, motivating and driving results through people to maximise sales revenue and profitability.

The successful candidate will have the ability to motivate, develop and lead our team.

You must be polite and professional, and be able to make decisions in line with our commercial strategy. You will need to be computer literate and familiar with Excel.

The hours of work will be 39 hours over 6 days [between 08.00-20.00] with occasional requirement to work additional hours during our busy/peak periods.

Contact
To apply, please send a copy of your CV with a Covering Letter and current salary to:
Kate Ellis
Head of HR
kateellis@emmabridgewater.co.uk
No agencies please.

Closing Date
29th April 2016



Emma Bridgewater Ltd urgently requires experienced:

Sponge Fettlers (hollowware and flatware), Sponge Decorators (with brush decorating skills), Dippers and Final Selectors

Vacancy Type
Full Time (39 hours per week, Mon-Fri)

Location
Hanley, Stoke-on-Trent

Information

Due to continued growth and business development at our Stoke factory, we are looking to recruit for the above experienced personnel.

Previous experience is essential for all roles.

Rates of pay dependent on departments and efficiencies achieved.

Contact
If you are interested in any of the above positions please e-mail a covering letter and CV, clearly stating the role you are applying for, with salary expectations to:- jobs@emmabridgewater.co.uk
Or, please bring CV to Kate Ellis at Lichfield St, Hanley, ST1 3EJ
No agencies or telephone enquiries please.

Closing Date
22nd April 2016



Tour Guide (part-time)

Vacancy Type
Permanent, Ad Hoc Contract

Location
Hanley, Stoke-on-Trent

Information
We are looking for an ad hoc Tour Guide to join our Retail team.
The successful candidate must be able to offer an informative and engaging tour of our Victorian Pottery factory and encourage increased sales in our on-site shop.
Our Tours presently run 3 times per day, Mon-Thurs (twice on a Fri)
In addition you will be required to confidently liaise with Groups wishing to book and undertake Tours with ourselves (via email or telephone)
Previous experience in a similar role is desirable.
This role will have no set contractual hours but will be flexible to offer support to our existing team during busy periods and for holiday/illness cover.

Contact
To apply, please send a copy of your CV with a Covering Letter and current salary to:
Kate Ellis
Head of HR
kateellis@emmabridgewater.co.uk
No agencies please.

Closing Date
22nd April 2016



Apprenticeships & Work Experience

Apprenticeships

As part of our commitment to retaining skills and developing careers in the Ceramics Industry, we are happy to consider applications for Apprenticeships. These could be for roles in our Office, Shops, Design Studios, Warehouse or in Ceramics Manufacture. As well as receiving on the job training working closely with an experienced Mentor, we would support the achievement of a relevant and recognised qualification.

Work Experience

We are committed to developing links with schools, colleges and universities, and we are happy to accept invitations from students looking to undertake unpaid work experience placements. These placements may involve time spent in our Offices, Shops, Warehouse or Factory, normally over a 3 day period.

If you are interested in either please apply, in writing, to kateellis@emmabridgewater.co.uk stating your areas of interest and dates available.



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