Copy of Contact Us

Order Enquiries & General Information

To speak to one of our UK based Customer Service Advisors, please contact the team on 01782 210565 or by email Alternatively, fill out the form below.

Calling from the USA? Contact the team on 1-866-648-2184

Customer Services Opening hours

Monday - Friday - 9.00am to 6.00pm
Saturday - 9:00am to 3:00pm
Sunday - CLOSED

Our address is:
Emma Bridgewater 
Customer Services Department
Berry Hill Trading Estate
Berry Hill Road


Contact Form

Visiting Our Factory

Please click here if you would like to visit our factory, book a factory tour or time in our decorating studio.


Wholesale Enquiries

To contact us about stocking Emma Bridgewater products or if you are an existing stockist please email

Charity Requests

If you have a charity request please email

Marketing Enquiries

If you have a marketing enquiry please email a member of our marketing team on


To speak to a member of our factory team, please contact the team on 01782 201328 or by emailing

If you have a general enquiry, before calling or emailing us, why not try searching our new HELP CENTRE to assist in finding the answer.