Sale FAQ

When does the sale start?

Sale starts at 9am on Tuesday 22nd December for Collectors Club members, and 9am on Wednesday 23rd December for non-club members.

How do I know if I am a club member?

You will only be able to shop sale from 9am on Tuesday 22nd December if the status “Member” appears here: You are not currently logged in.Click here to login now. Having difficulty logging in? Click here to reset your password.

(If you are a member and are not seeing the correct status above, please ensure you're logged in)

How do I become a club member?

Please click here if you would like to become a Club Member and gain early access to the sale (you will also automatically become a member if you spend over £80 in a single transaction) Processing your Collectors Club membership can take up to 24 hours. You will receive a welcome email once your membership has been activated Collectors must be logged into their online account to gain early access to our Sale We cannot guarantee that Collectors who purchase membership after Midnight (GMT) on Saturday 19th December will have their membership activated in time for early access to our Summer Sale

What will I find in the sale?

Our sale includes 40% off selected first quality pieces, as well as additional reductions on selected Seconds plus20% off selected Glass, Melamine, Toiletries and Bedding. Our ‘Christmas Star’ and ‘Ivy’ pattern have been made especially for sale, these will be available as first quality pieces. There will also be a selection of miscellaneous mugs which have been made as first quality especially for sale. You will also benefit from 6 for 5 mix and match on selected shapes and £5 on tea towels.

What is a Second piece?

All pottery is inspected before it leaves the factory with some items classified as "Seconds". When an item is classified as a Second the fault may be in the finish, the decoration or the shape. The faults are not structural, so each piece still functions as intended and is still usable. The fault will be marked with a black pen which easily rubs off.

How does the website checkout process work?

You can amend the quantity of products (or delete them altogether) after you have added items to your basket. Delivery options are selected upon checkout. All payments are secure and we accept most major credit/debit cards as well as Paypal.

Tips for the sale

- Checkout as quickly as you can - items in your basket are not guaranteed yours until you have proceeded to payment.
- Become a member in order to gain early access to the sale.
- Sign up to our newsletter to receive news about Emma Bridgewater offers.