Contact Us
Order Enquiries & General Information
For general enquiries - before calling or emailing us, why not try searching our HELP CENTRE to assist in finding the answer.
Our team is currently experiencing a high volume of calls, so the fastest way to reach us is by using our Contact Form which we are prioritising at the moment.
Customer Services Opening hours
- Monday - Friday - 9.00am to 6.00pm
- Saturday - 9:00am to 3:00pm
- Sunday - CLOSED
Our address is:
Emma Bridgewater
Customer Services Department
Berry Hill Trading Estate
Berry Hill Road
Stoke-on-Trent
ST4 2NL
Visiting Our Factory
Take a look at our Factory Experiences if you would like to visit our factory, book a factory tour or a session in our decorating studio. To speak to a member of our factory team, please contact the team on 01782 201328 or by emailing bookings@emmabridgewater.co.uk
Wholesale Enquiries
To contact us about stocking Emma Bridgewater products or if you are an existing stockist please email saleswholesale@emmabridgewater.co.uk
Charity Requests
If you have a charity request please visit the Charity Donations page on our Help Centre
Marketing Enquiries
If you have a marketing enquiry please email a member of our marketing team on marketing@emmabridgewater.co.uk