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Emma Bridgewater Factory

Lichfield Street, Hanley, Stoke-on-Trent, ST1 3EJ

Visit the Emma Bridgewater factory and see the traditional skills and craftsmanship that goes into every piece of Emma Bridgewater pottery.

Easter Hours
Good Friday - 10am - 4pm
Saturday - 9:30am - 5:30pm
Easter Sunday - CLOSED
Easter Monday - 10am - 4pm
Please note: Thursday 2nd May we are CLOSED for our annual stock-take


01782 201328

Opening hours

Monday 9.30am – 5.30pm
Tuesday 9.30am – 5.30pm
Wednesday 9.30am – 5.30pm
Thursday 9.30am – 5.30pm (CLOSED - Thurs 2nd May)
Friday 9.30am – 5.30pm
Saturday 9.30am – 5.30pm
Sunday 10am – 4pm (CLOSED - Easter 21st April)
Bank Holidays 10am – 4pm (CLOSED - Easter 21st April)

Find Us


CAR: Put Pelham Street into your sat-nav for the best directions to our factory which is on the corner of Pelham St and Lichfield St. We have two free car parks.

Alternative public car parks are available at Hinde Street (follow City Centre parking signs), a 5 min walk from the factory. Please bring evidence of your car park ticket (a photo or receipt) and we will offer you a free hot or cold drink with our compliments.

TRAIN: We are just a few minutes by taxi from Stoke-on-Trent station, about 1 hour from Manchester and 1 1/2 hrs from London by train.

CANAL: We’re on the banks of the Cauldon Canal with several temporary moorings between Lichfield Street and Ivy House Lift Bridge nearby. Use the footbridge to cross to the factory car park.

Factory Details

Emma Bridgewater Factory
Lichfield Street

The Factory, cafe, shops and studio and our event spaces are wheelchair accessible but there are some cobbled areas to be aware of. For more information please check out FAQs or please contact us for any assistance we can give to help you to enjoy your visit.

PHONE: 01782 201328
EMAIL: bookings@emmabridgewater.co.uk


Free parking on two car parks behind the factory on Pelham Street.

There is a disabled parking space on Lichfield Street outside the factory gates plus several more disabled parking spaces on the Pelham car park through the factory railings. Find these in the parking area between the factory buildings .

If you have to pay to park, take a picture of your ticket and show it to our cafe staff and receive a complimentary hot drink.