Help & Contact
Please note: We are currently not offering any personalised products. If you have ordered personalised in the last couple of weeks, there may be a delay with your order. Customer Services will be in touch as soon as they can, but for anything urgent please contact them on 01782 407733.
Activating Your Account
If you are unable to activate your account from the link sent on the account activation email. Or you didn’t receive one, please try click this link and follow the steps.
Order Enquiries & General Information
Please call us on 01782 407733
Customer Services Opening Hours
Monday - Friday - 9.00am to 6.00pm
Saturday - 9:00am to 3:00pm
Sunday - CLOSED
Or If you have an enquiry about your order or have a general question and can’t find the answer on our website please email firstname.lastname@example.org or alternatively fill out the form below.
Our address is:
Customer Services Department
Berryhill Trading Estate
Berry hill Road
Stoke on Trent
To contact us about stocking Emma Bridgewater products or if you are an existing stockist please email email@example.com
To speak to a member of our stores team please click here
If you have a charity request please email firstname.lastname@example.org
If you have a marketing enquiry please email a member of our marketing team on email@example.com